1. Introduction

We value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our webshop.

2. Data Controller

AGATHON Tuche d.o.o.
Trnjanska cesta 37/3, 10000 Zagreb, Croatia
Email: info@minitruck.me
Phone: +385 91 6314 1603

3. Information We Collect

We may collect the following types of personal data:

  • Name and contact details (e.g., email, phone number, address)
  • Payment information (processed securely via third-party payment providers)
  • Account login details (if applicable)
  • Order history and preferences
  • Communication records and customer service interactions

4. How We Use Your Data

We use your data for the following purposes:

  • To process and fulfill your orders
  • To manage your account and preferences
  • To communicate with you regarding your orders and customer service inquiries
  • To comply with legal obligations
  • To improve our website and services through analytics

5. Legal Bases for Processing

We process your personal data based on the following legal grounds:

  • Your consent (e.g., newsletter subscriptions)
  • Performance of a contract (e.g., completing your order)
  • Compliance with legal obligations
  • Legitimate interests (e.g., improving our services, preventing fraud)

6. Sharing Your Data

We do not sell or rent your personal data. Your data may be shared with trusted third parties such as:

  • Payment processors and shipping companies
  • IT service providers and hosting services
  • Legal authorities, when required by law

All third parties are contractually obligated to process your data in accordance with GDPR requirements.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations. After that, your data will be securely deleted or anonymized.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Erase your data (‘right to be forgotten’)
  • Restrict or object to data processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at info@minitruck.me.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. You can manage your cookie preferences via your browser settings.

11. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in legal requirements or our practices. Any updates will be posted on our website with a revised effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
AGATHON Tuche d.o.o.
Trnjanska cesta 37/3, 10000 Zagreb, Croatia
Email: info@minitruck.me
Phone: +385 91 6314 1603